Wellington Airport Informational Guide to Wellington International Airport (WLG) - Non Official

Wellington Airport Services

RESTAURANTS AND FOOD

Find information about the restaurants, fast food options and food stores located in Wellington Airport terminal. 

See Restaurants and Food at WLG

SHOPS AND STORES

Check all retails outlets available at Wellington International Airport. 

See Shops and Stores at WLG

Wi-fi

Free W-Fi is available in Wellington Airport. To enjoy it, just log in to "WLG Airport FreeWiFi" network.

ATMs

Find ATMs throughout the three levels of the terminal. 

Baby care room

Find dedicated spaces to parenting in Wellington Airport.

In the first level, there is a family room up to take care of your baby. Facilities include a changing table, toilets, nappy disposal and seating for feeding.

Currency Exchange

For currency exchange operations, Travelex is ready to attend all your requests. With over 40 currencies available, it is open every day of the year.

You can request your currency via email or by phone (+64 4 801 0130).

Find Travelex booths at the International Arrivals Hall. 

First Aid, Medical and Emergency Services

In case you require urgent medical assistance, please call 111.

For any other kind of urgency, please advise any staff member or use on of the customer assistance phones on Ground level and first level of the main terminal.

Conference Centre & Meeting Rooms

In the second level find the Conference Centre & Meeting Rooms, where you’ll be able to enjoy of their facilities for celebrating either a meeting or a conference.

The conference facilities have capacity to host over 80 people.

For further information, please contact to the Conference Centre staff.

Information booth

Need some help? Want to get further information about any airport issue? The Wellington Airport customer service will give response to all of your requests.

Find the Information booth in the Ground Floor of Wellington Airport.

lost and found

If you’re in the terminal, contact our Airport Operations Team by using one of our customer assistance phones on the Ground Floor and Level 1. You can also call +64 4 385 5100 

luggage storage 

There are luggage storage facilities at the Airport. 

Self storage lockers are located on Level 1 of the Multi-Level car park by the motorbike parking area. Payment can be made by EFTPOS or credit/debit card at the lockers. All goods stored at your own risk and Wellington International Airport cannot be held responsible for damaged or lost goods.

We are unable to store baggage containing dangerous goods or hazardous material.

BAGGAGE STORAGE CHARGES
Small items (Cabin luggage):

$5.00 – half-day
$10.00 – full day
$10.00 each additional 24 hours
Checked in luggage size:

$10.00 - half-day
$20.00 - full day
$10.00 - each additional 24 hours

smoking area

Passengers cannot smoke at Wellington Airport. 

Other services

- Lost baggage
- Luggage wrapping
- Toilets
- Public telephones
- Smoking allowed areas
- Wheel-chair renting service
- Duty-free shops
- Baggage carts
- Restaurants
- Accessible toilets
- Showers

Lounges

Air New Zealand Regional Lounge: Open from 60 minutes before first to last departure. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, TV, Printers, Copiers. Please note it is a non-smoking facility.

Air New Zealand Domestic Lounge: Open from 60 minutes before first to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, Children’s area, Internet terminals, Telephones, TV, Printers, Copiers. Please note it is a non-smoking facility.

Qantas Airways International Business Lounge: Open 04:30 am to 07:00 pm, 01:00 pm - 04:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

Air New Zealand International Lounge: Open 2h30 before first to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Children’s area, Internet terminals, Telephones, TV, Printers, Copiers. Please note it is a non-smoking facility.